MYSTER LIMITED, A UK registered Company trading as Share Caster, company number 11529374.
Updated 31/03/2023
Our contact details
Name: Myster Limited
Website address:
https://myster.uk
E-mail: legal@myster.uk
The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics
• Data stored in your portfolio
• Email addresses
• Passwords (for your account with us)
• Website user statistics
• We
do not collect or store any credit card, bank card or paypal account details...
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• You have signed up for an account with us
• You have emailed our support team
We use the information that you have given us in order to:
• Manage your account
• Contact you with information, such as account renewal details
• Reply to your support or other inquiries you may have
We may share this information with our internal staff, UK law enforcement (if appropriate).
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by emailing us at legal@myster.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
How we store your personal information
Your information is stored securely on our company servers, local and cloud based (only secure cloud storage is outsourced).
Passwords are stored after being programmatically hashed and salted to an unreadable format in our database.
We keep all the data provided by you for as long as you have an account with us. We will then dispose of your information by deleting all the data using the latest shredding data techniques (your data will then be unrecoverable).
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please email us at sharecasterdataprotect@myster.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by emailing sharecasterdataprotect@myster.uk. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
ICO website:
https://www.ico.org.uk